You'll always be able to get in touch. More generally on the telehealth front, Optum has seen telehealth claims increase from … BHCA Provider FAQ. Optum ® has the nation’s largest performance-tiered network with more than 185,000 active network providers. For all Optum Behavioral Health commercial plans, any telehealth services provided via a real-time audio and video communication system can be billed for members at home or another location. Do not distribute or reproduce without express permission from Optum. Provider Service: 844-451-3518 Payer ID: 87726 Paper Claims: PO Box 30757, Salt Lake City, UT 84130-0757 Visit the Optum Provider Express Portal for more information and to check member eligibility. Box 30567 Salt Lake City, UT 84130-0567. P.O. Password. Health Details: Largest behavioral health network in the U.S. Easy access to high-quality mental health and substance use disorder services is essential to the health and well-being of the people we serve.Optum ® has the nation’s largest performance-tiered network with more than 185,000 active network providers. Add in the unnecessarily difficult insurance billing system and we run the risk of working way over full-time. $X��*� nH1H�2������ČA,0a R|$�"���] ���"A� ��@b�&F�[iM�g�}` �Hw We are happy to do all of this frustrating, time-wasting work for you with our mental health billing service.  If you’d like to skip the pain that is insurance billing, reach out! Confidential property of Optum. Here are some advantages we think you will find: Faster claim payment and disposition Live and Work Well, is a confidential mental health, work/life and EAP resource center offering Optum Behavioral Mental Health interactive assessments, service provider and medication databases, self-help programs and extensive information and tools. Early claims data indicates a significant shift in the use of telehealth for behavioral health care. But it’s important to do your due diligence to ask if you are in network for all of these plans. Learn More. ... 1115 Waiver Behavioral Health Services Regulation Changes Previous Meetings. “As private practitioners, our clinical work alone is full-time. Normally, about 2% of all behavioral health claims Optum receives are for a telehealth visit. We do eligibility and benefits verification for our providers every day of the week.  Happy to help! 0 My daily insurance billing time now is less than five minutes for a full day of appointments. Nearly every member of the Community Behavioral Health Association of Maryland, a provider advocacy group, said the Optum system is harming their clinical and financial performance. Optum's clinician website, Provider Express, supports entry of outpatient behavioral health claims by a registered user. %%EOF Denny and his team are responsive, incredibly easy to work with, and know their stuff. Normally, about 2% of all behavioral health claims Optum receives are for a telehealth visit. Behavioral Health for Children and Adolescents 2 BH2788_05/2020 %PDF-1.5 %���� optum behavioral health provider relations At Optum, we’re committed to partnering with state and local communities to coordinate treatment and resources for people with multiple physical and behavioral health conditions. Easier to be certain than to be wondering what the deal is! Free Account Setup - we input your data at signup. We are excited to announce expanded functionality coming in 2021. Welcome to Optum Pay™ We help your practice efficiently reconcile and manage claims payment and remittance data. Optum EAP. X�@] �{���B��`����Vd`x�d, ;&e I cannot capture in words the value to me of TheraThink. Solstice Benefits P.O. Optum Behavioral Health, EAP, WorkLife & Mental Health Services. If you want to never have to make these sorts of calls, consider our billing service for help. To receive benefits under the plan, you should contact Optum Behavioral Solutions before inpatient and outpatient behavioral health services are provided. Note: We only work with licensed mental health providers. By the end of March, approximately 33% of all behavioral health claims for Optum … TheraThink.com © 2020. As you’re aware, treatment is critical since it can contribute to the patient’s readiness to change at risk behaviors. 30541 Salt Lake City, UT 84130-0541 Normally, about 2% of all behavioral health claims Optum receives are for a telehealth visit. Some United Health Care now requires providers to obtain authorization for 60 minute therapy sessions.  If you intend to see a client for longer than 45 minutes, you’ll want to obtain prior authorization to do so. Early claims data indicates a significant shift in the use of telehealth for behavioral healthcare. Optum ® Beginning January 1, 2019, Neighborhood partnered with Optum as our behavioral health vendor, replacing Beacon Health Strategies. Insurance Reimbursement Rates for Psychotherapy, Insurance Reimbursement Rates for Psychiatrists, Beginner’s Guide To Mental Health Billing, https://www.uhcprovider.com/content/dam/provider/docs/public/resources/edi/Payer-List-UHC-Affiliates-Strategic-Alliances.pdf, Inquire about our mental health insurance billing service, offload your mental health insurance billing, UnitedHealthcare / All Savers Alternate Funding, UnitedHealthcare of the Mid-Atlantic, MD IPA, Optimum Choice and MAMSI Life and Health (formerly MAMSI), UnitedHealthcare Plan of the River Valley (formerly John Deere Healthcare), UnitedHealthcare Shared Services (formerly UHIS), UnitedHealthcare West / UnitedHealthcare of CA, OK, OR, TX, WA and PacifiCare of AZ, CO, NV, UnitedHealthcare West / Encounters (formerly PacifiCare), UnitedHealthcare Life Insurance Company (formerly American Medical Security), UnitedHealthcare Life Insurance Company – Golden Rule, OptumHealth Behavioral Solutions (formerly United Behavioral Health and PacifiCare Behavioral Health), OptumHealth Complex Medical Conditions (CMC) (formerly OptumHealth Care Solutions and United Resource Networks), OptumHealth Physical Health – includes Oxford, UnitedHealthcare Community Plan / AZ, Long Term Care, Children’s Rehabilitative Services (CRS), UnitedHealthcare Community Plan / CA, DC, DE, FL, GA, HI, IA, LA, MA, MD, MS, NC, NE, NM, NY, OH, OK, PA, RI, TX, VA, WA, WI (some are formerly AmeriChoice or Unison plans), UnitedHealthcare Community Plan / KS – KanCare, UnitedHealthcare Community Plan / MI (formerly Great Lakes Health Plan), UnitedHealthcare Community Plan / NJ (formerly AmeriChoice NJ Medicaid, NJ Family Care, NJ Personal Care Plus), UnitedHealthcare Community Plan / TN (formerly AmeriChoice TN: TennCare, Secure Plus Complete), UnitedHealthcare Community Plan / UnitedHealthcare Dual Complete (formerly Evercare), UnitedHealthcare Community Plan / UnitedHealthcare Long Term Care (formerly Evercare), Rocky Mountain Health Plans (RMHP) / CO – Professional claims, Rocky Mountain Health Plans (RMHP) / CO – Institutional claims, AARP Hospital Indemnity Plans insured by UnitedHealthcare Insurance Company, AARP Medicare Supplement Plans insured by UnitedHealthcare Insurance Company, AARP MedicareComplete insured through UnitedHealthcare / WellMed, AARP MedicareComplete insured through UnitedHealthcare (formerly AARP MedicareComplete from SecureHorizons), AARP MedicareComplete insured through UnitedHealthcare / Oxford Medicare Network, AARP MedicareComplete insured through UnitedHealthcare / Oxford Mosaic Network, OptumCare / AZ, UT (formerly Optum Medical Network & Lifeprint Network), UnitedHealthcare Community Plan / UnitedHealthcare Dual Complete – Oxford Medicare Network, UnitedHealthcare Medicare / Care Improvement Plus (CIP), XLHealth, UnitedHealthcare Medicare / UnitedHealthcare Chronic Complete (formerly Evercare), UnitedHealthcare Medicare / UnitedHealthcare Group Medicare Advantage, UnitedHealthcare Medicare / UnitedHealthcare MedicareComplete (formerly SecureHorizons), UnitedHealthcare Medicare / UnitedHealthcare MedicareDirect (formerly SecureHorizons) 87, UnitedHealthcare Medicare / UnitedHealthcare Nursing Home Plan (formerly Evercare), We charge a percentage of the allowed amount per paid claim (only paid claims). Health Details: Largest behavioral health network in the U.S. Easy access to high-quality mental health and substance use disorder services is essential to the health and well-being of the people we serve.Optum ® has the nation’s largest performance-tiered network with more than 185,000 active network providers. 157 0 obj <> endobj My cost is a percentage of what is insurance-approved and it’s my favorite bill to pay each month! 185 0 obj <>/Filter/FlateDecode/ID[<2AA1C081C7C0C94C8D7F269CD6CBC6DB>]/Index[157 51]/Info 156 0 R/Length 116/Prev 61654/Root 158 0 R/Size 208/Type/XRef/W[1 2 1]>>stream All of these companies use the same Payer ID to file claims (87726), so they all end up in the same place at the end of the day. Employer Groups. You can call, text, or email us about any claim, anytime, and hear back that day. The primary claims resource, the claimsLink app, is available on Link, your gateway to UnitedHealthcare’s self-service tools. Behavioral health programs may help you cope with emotional struggles. • Free Account Setup - we input your data at signup. Thank you. 30760. The ruling comes after a years-long legal battle, which is centered around more than 50,000 patients who were beneficiaries of UnitedHealthcare’s United Behavioral Health (UBH) between 2011 and 2016. Optum Maryland gives care to people served by the Maryland Department of Health (MDH), Behavioral Health Administration (BHA). Behavioral health, telehealth, health resources, health forms. United Health Card Provider Phone Number: (877) 842-3210. Largest behavioral health network in the U.S. Easy access to high-quality mental health and substance use disorder services is essential to the health and well-being of the people we serve. The United Health Care network is very large covering commercial, medicaid, and medicare policies in a variety of states.  This exhaustive list will help you narrow down where to file your United Health Care claims based specifically on the name of the policy. Coronavirus disease 2019 (COVID-19) Learn ways to be mindful and keep your stress in check so you can plan, not panic. You want to know you can call your billing admin, a real person you've already spoken with, and get immediate answers about your claims. All Rights Reserved. Optum ID or email address. Learn how to offload your mental health insurance billing to professionals, so you can do what you do best. And that’s it! Learn how we can handle your mental health insurance billing and credentialing headache: It's our goal to ensure you simply don't have to spend unncessary time on your billing. This time-saving and secure transaction feature is designed to streamline the claim submission process with Provider Express. 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